Frequently asked questions.

What are the benefits of Drone Delivery?

Last-mile delivery is one of the most complex and costly phases of delivering goods to customers. Additionally, the use of combustion engines like trucks and vans for last-mile delivery not only add to road congestion but also emit harmful emissions. That’s why DroneUp has taken the lead on offering new, high-efficiency methods to help support the last-mile ecosystem. Our drone delivery services have an average delivery time of 30-minutes, are not subjected to things like traffic or potholes, and make shopping for those needed items easier.

What safety measures have been taken?

We value safety above everything else. Every action we take not only impacts DroneUp and the community it’s operating in but also the entire drone industry. Here’s how we approached safety:

DroneUp works closely with the FAA to ensure that we are compliant with all local rules and regulations. 

Every pilot is FAA certified and goes through in-depth training at a dedicated facility in Virginia.  

Our highly advanced flight software chooses flight routes that avoid heavily populated areas, sidewalks, and roads when possible. 

DroneUp uses the latest technology with multiple areas of redundancies to add to the level and safety. Our systems use ADS-B along with parachute systems.

Our drones do not land, when they arrive at the destination they lower to 80 feet and using a tether, safely and gently bring the package to the ground.

Are they noisy?

We understand that this is new technology, and we’ve looked at the best way to minimize sound so communities get all the benefits without noise disturbances. 

Enroute to the delivery location, our drones fly anywhere between 160-300 ft. At the height, the noise decibel level is ambient. 

When the drone gets to the destination, it lowers its altitude to 80 feet to safely use the tether to deliver the package. At 80 feet, the noise decibel level of the drone is lower than that of a local delivery truck.

How much weight can they carry?

Up to 10lbs.

How far can you deliver?

Delivery radius will vary but our current range is up to 3 miles depending on the location.

Do your drones have cameras?

Our drones use a low-res camera that sends a live feed to our pilots to help with operational safety. Nothing is ever recorded nor is there any data stored, ever. They help make sure your delivery arrives safely and accurately.